Who We Are
Meet Our Team



Michele Settel
President
Qualifications
Bachelor of Science (B.S.)
28 + years of Medical Experience
Biography



Bonnie Dayhaw, BS, RN, CCM
Vice President of Operations
Qualifications
Registered Nurse
Certified Case Manager
Bachelor of Science (B.S.)
Biography
Bonnie Dayhaw has over 25 years’ experience in the healthcare industry with a primary focus in Workers’ Compensation case management and utilization review. Before joining Ascential Care, Bonnie served as the Chief Operations Officer for a large, national workers’ compensation ancillary services company. Prior to that experience, Bonnie managed a large national Utilization Review and Telephonic Case Management division for Coventry Workers’ Comp Services. In both positions Bonnie was responsible for national case management, utilization review, and ancillary service operations serving a variety of customers ranging from nation-wide and regional Carriers, Third Party Administrators and Self-Insured/Self-Administered Employers to large state funds and municipalities. While Bonnie has enjoyed an extensive career in workers’ compensation managed care services, Bonnie previously served in the military holding various high‐level security clearances and managing large overseas intelligence offices for over 10 years. Bonnie also has a great passion for helping foster children and was trained and certified as a guardian ad litem. Bonnie has advocated in Tampa, FL courts on behalf of many children placed in the foster system. Bonnie is a Registered Nurse and a Certified Case Manager and holds a bachelor’s degree in business management.



John Cardi
Vice President of Sales
Qualifications
B.S, Business Administration Degree
15+ years of Managed Care Expeirence
Biography
John Cardi, Vice President of Sales, has over 15 years of experience developing, coordinating, and executing sales strategies. He has proven success in generating new business opportunities and securing existing business relationships throughout the Worker’s Compensation, Managed Care, Employee Benefits and PBM spaces. During his career, John has worked across a wide range of industries including but not limited to the retail, manufacturing, healthcare, and insurance sectors. His experience includes working closely with some of the nation’s largest carriers, brokers, and well-known national brands.



Julie Anderson
Director of Account Management
Qualifications
15 + Years Experience in Managed Care Services
Biography
Prior to joining myMatrixx, Julie held a dual role as National Account Manager and Supervisor of Inside Sales and Business Development for MSC/One Call Care Management, a national ancillary network offering a one-stop solution for ancillary services. Julie has an established reputation driving successful organic growth initiatives and containing costs for her clients.



Diane E. Green
Compliance Officer
Qualifications
30 + years of Healthcare Experience
Master's Degree in Healthcare Management
Biography



Tiffany Melvin, RN, CCM
Manager of Case Management Services
Qualifications
Registered Nurse
Certified Case Manager
Quality Assurance Proficiency
Biography



Diana Danner
UR/Specialty Products Manager
Qualifications
25 + years of Worker Comp experience
Registered Nurse
Certified Case Manager
Biography
Diana Danner has over 25 years’ experience in the Workers’ Compensation Industry as a Nurse Case Manager in both the field and telephonic settings. She has supervised the Opioid/Rx Advise program for the past three years with the focus being on educating patients about the CDC guidelines and discussing medication weaning plans with physicians. With her knowledge of state UR rules, Diana is often sought out by clients to assist with WC administrative board presentations. Diana supervises the utilization review team that is fully dedicated to meeting Ascential’s growing volume of UR requests. Prior to her career in workers’ compensation case management services, Diana spent several years in emergency medicine where she received her certification as a Sexual Assault Nurse. When she is not working, Diana volunteers with a local group of churches providing services to the homeless population including the distribution of personal hygiene items, meals and direction to medical care.



Denise Glessner, RN, CCM
Manager of Case Management Services
Qualifications
CA Licensed Registered Nurse
Certified Case Manager
19 + Years of Medical Experience
Biography
Denise Glessner has over 19 years’ experience in the nursing industry with a focus in case management and utilization review. Denise joined Ascential Care Partners in 2019 where she has oversight for the nurses and staff that support Ascential Care Partner’s western United States claims. Denise’s vast experience and proficiency in various managed care settings including hospital, office, and telecommuting environments is truly an asset to the Ascential Care team. Prior to joining Ascential Care, Denise’s expertise was fundamental in the establishment of a Utilization Review program and a Medical Provider Network that was approved by the California Division of Workers’ Compensation. Denise is a Public Health Nurse, Certified Case Manager, and a Worker’s Compensation Certified Professional.



Avrom Gart
Medical Director
Qualifications
ABMS Board Certified
Doctor of Medicine Degree
Florida IME & QME Certified
Biography
Dr. Gart maintains a network of ABMS board-certified, licensed, active-practice physicians and healthcare professionals covering a wide range of sub-specialties who will be available as a second MRO for reconsideration submissions.
Our Philosophy
Ascential Care is a group of game-changers. Our team is not just passionate, we’re curious. Ascential Care’s diverse staff possesses the perfect balance of experiences, skills, and audacity. We started Ascential Care by listening to our customers and patients. We realized managed care needs to change. We thrive on reinventing managed care programs and the industry. Driven by our patients’ input and using the best technologies, Ascential Care designs programs to meet our customers’ needs. We have a strong commitment to our patients and delivering unparalleled outcomes. Our managed care philosophy reflects our tenacity as advocates to achieve a better return. We cannot do this alone; our customers, employees, and patients accelerate our impact. Help us change the face of managed care. Help us to redesign case management. Help us humanize an imperfect health care system.
Our Commitment



- Focus on functionality and return to work
- Focus on advocacy and recovery
- Ongoing quality assurance
- State of the art technology
- Physician collaboration and training
- Innovative opioid management